Customer Relationship Management (CRM)
Helping you understand your database, track leads and attribute ROI to lead source
Would you like a seamless, effective, cost-efficient way of managing customer relationships, information and data? If we then showed you how to use this data to blow your competitors out of the water, would you be interested? If so, read on….
An effective CRM system will be a complete game-changer for your automotive business. After all, the key to successful sales is knowing your audience, understanding their needs and reaching out to them at the right time.
At Auto-Force we are Salesforce Partners and work with a variety of best-in-class CRM platforms, including Salesforce and MS Dynamics.
What are the benefits of a CRM system?
- Data helps you to understand your customers better, providing opportunities for cross-selling and up-selling
- Relationships with customers are strengthened and improved because every interaction you have with them will be personal, relevant and up-to-date
- Technical glitches and employees leaving the business without passing on valuable information will never stress you out again because everything is safely stored in your system
- You can access data quickly and easily at the touch of a button
- It provides useful, accurate and actionable insights which means that you no longer have to rely on guesswork
- You can ensure that enquires are always followed up
- It also allows you to focus on your relationships with colleagues and suppliers
- You can share files and content across the organisation
- Sales forecasting is easier than ever
- Dashboard-based analytics allow you to monitor insights
- Instant messaging between employees
Automotive clients we've done this for include: H.R. Owen and L&L Automotive.
How can we help you?
We have a strong team of certified and accredited professionals who are here to guide you every step of the way. From discussing the benefits of a CRM system and which platform is the most appropriate for your business, to building it, importing and integrating your data, to training you and your team to use it, we’ve got it all covered.
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