Customer Relationship Management (CRM)

Helping you understand your database, track leads and attribute ROI to lead source

Would you like a seamless, effective, cost-efficient way of managing customer relationships, information and data? If we then showed you how to use this data to blow your competitors out of the water, would you be interested? If so, read on….

An effective CRM system will be a complete game-changer for your automotive business. After all, the key to successful sales is knowing your audience, understanding their needs and reaching out to them at the right time.

At Auto-Force we are Salesforce Partners and work with a variety of best-in-class CRM platforms, including Salesforce and MS Dynamics.

What are the benefits of a CRM system?

  • Data helps you to understand your customers better, providing opportunities for cross-selling and up-selling
  • Relationships with customers are strengthened and improved because every interaction you have with them will be personal, relevant and up-to-date
  • Technical glitches and employees leaving the business without passing on valuable information will never stress you out again because everything is safely stored in your system
  • You can access data quickly and easily at the touch of a button
  • It provides useful, accurate and actionable insights which means that you no longer have to rely on guesswork
  • You can ensure that enquires are always followed up
  • It also allows you to focus on your relationships with colleagues and suppliers
  • You can share files and content across the organisation
  • Sales forecasting is easier than ever
  • Dashboard-based analytics allow you to monitor insights
  • Instant messaging between employees

Automotive clients we've done this for include: H.R. Owen and L&L Automotive.

How can we help you?

We have a strong team of certified and accredited professionals who are here to guide you every step of the way. From discussing the benefits of a CRM system and which platform is the most appropriate for your business, to building it, importing and integrating your data, to training you and your team to use it, we’ve got it all covered.

To discover more About Us, Our Work or how a CRM system can help you increase sales for your dealership or manufacturer, Contact Us today.

Web and Development

Dynamic websites that look great, are easily found and drive conversions.


Search Marketing

Getting your message seen first by your warmest leads


Marketing Automation

Your marketing message; shown in the right place at the right time


Data and Analysis

Actionable and meaningful reporting and insight


Content and Social Media

Eye-catching campaigns and strategies which expose your brand to new audiences



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As a Google Premier Partner, we continuously meet Google's requirements in three areas: certification, ad spend, and performance. Being a Premier Partner shows that we are knowledgeable, experienced, and successful, we know how we can optimize campaigns to make money. 

  • Dedicated Google strategy and business development manager
  • Access to beta tests of new products
  • Onsite training
  • Identification of gaps & weaknesses

Contact Us today to learn more about how our qualified team can help you achieve your business goals.


As a Salesforce Partner we will ensure you are getting the most from your Salesforce system. Our Partnership status means that we belong to a dynamic thriving partner ecosystem and have help, support and advice on hand to ensure we deliver unparalleled customer success to our clients. Salesforce is:

  • Available for small to enterprise level clients
  • Used by 150,000+ companies
  • Easy to implement and use
  • The world’s #1 CRM brings AI to everyone with Salesforce Einstein
  • Cloud Based solution for 24x7 access around the globe

Ready to learn more? Contact Us today and discuss your requirements with our certified Salesforce Consultant.

Power BI

Power BI is a cloud-based analytics service which provides you with a single view of your most critical business data. Monitor the health of your organisation using a live dashboard, create rich, interactive reports and access your data on the go via the Power BI mobile apps.

Gain access to one of the world’s most popular business intelligence platforms through Big Group. Our data experts will extract powerful information so you can run successful marketing campaigns, get more from your sales team and improve your ROI without forking out tens of thousands of pounds.

Contact Us today to find out how Power BI can support your business intelligence requirements.


Hitwise measures consumer behaviour across desktop, tablet and smartphone devices. We can provide the data that shows you;

  • Who your customers are
  • Where they go
  • What they search for

Using this data means we can accurately build your audience profiles. You can discover your unique customers, identify your customers path to purchase and so much more. Using Hitwise you will learn more about your customers and give you the competitive edge.

Ready to learn more about your customers, who they are and what they do? Contact Us today and speak with our experienced Data Team.

Bing Ads

As a Bing Ads partner we continuously meet Bings requirements to ensure we meet industry standards and deliver outstanding results for our clients. Our partnership gives us:

  • A dedicated strategy manager
  • Access to beta tests of new products
  • Exclusive event invitations
  • Bing specialist training

If you’d like to find out how our qualified team can help increase your sales Contact Us today, We’d be delighted to hear from you.


Organisations everywhere, across all industries and departments are realising the value of empowering their people with data (link to data insight page once live). By transforming the way you’re using this information to solve problems, Tableau can help you to identify opportunities within your business that you’ve never seen before.

To find out more about how companies just like yours are using business intelligence platforms like Tableau to drive their organisation forward, contact us today.


Capturing key data from your online channels allows you to create marketing campaigns which are informed, targeted and sophisticated. With so many business intelligence and data visualisation platforms available however, how do you know which one is right for you?

At Big Group, we’re different to our competitors because we work closely with a number of data capture and CRM platforms. This means that not only can we advise you on which is best suited to your business, you can gain access to our experts as well as multiple world-class tools.

Contact Us today to find out how Power BI can support your business intelligence requirements.

MS Dynamics

A sleek, sophisticated and high-level CRM solution, Microsoft Dynamics can help to accelerate your digital transformation. Powered by real data, your organisation benefits from new business opportunities and smarter marketing campaigns.

Here at Big Group, we’re strong believers in the power of intelligent business solutions. We invest heavily in platforms like MS Dynamics so that we can help you to empower your employees, engage customers and optimise operations.

Contact Us today to find out how MS Dynamics can support your business.


Sitecore is a global leader in customer experience management software that provides web content management and multichannel marketing automation software. As a Certified Solution Partner, we can confidently deliver successful Sitecore solutions to our customers, helping you:

  • Achieve your business goals
  • Interact with your customers easily
  • Empower you to drive your business forward

If you’d like to find out how Sitecore can add value to your business, Contact Us today.


Programmatic display has taken paid search advertising to new levels. With the ability to target campaigns to your audience at the exact time they’re looking to make a buying decision, marketers are enjoying the benefits of increased conversion rates and improved ROI.

At Big Group, we’re strong believers in sophisticated programmes such as StackAdapt because they enable us to deliver reliable, consistent and successful results to our customers time and time again. As the number one performing native advertising platform, StackAdapt can help you to accelerate customer engagement and acquisition.

Contact Us today to discover how to get more out of your paid search campaigns.


As the leading platform for open commerce innovation, Magento works hand-in-hand with some of the world’s biggest retailers, brands and manufacturers across B2C and B2B industries. By successfully integrating digital shopping experiences, customers are greeted with a truly memorable journey, making them more likely to make a purchase.

Contact Us today, to discover how Magento can improve your customer shopping experience.


There’s very good reason why social media (link to content and social page when live) has become an integral part of the marketing mix for many organisations. With the ability to reach out to mass audiences, build stronger relationships with customers, boost website traffic and drive sales, having a social media presence is a no-brainer.

If you want to know more about how you’re performing across the likes of Facebook and Twitter than simply how many likes your posts are getting and how many followers you have, look no further. Synthesio is an intelligent social media listening tool which provides you with real-time data on who your customers are, how they’re engaging with you and what they’re saying about your brand.

Contact Us today, to discover how Synthesio can take your social media activities to the next level.



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